Popcar (Intermotive Solutions Pty Ltd ABN 43 602 154 763) Privacy Policy
INTRODUCTION
Intermotive Solutions Pty Ltd (ABN 43 602 154 763), trading as Popcar and Bounce Car, is committed to protecting the privacy of individuals in accordance with the Australian Privacy Principles.
By using our services, you agree to the terms of this Privacy Policy, which outlines how we collect, use, store, and disclose your personal information.
- The Personal Information We Collect
We may collect and hold personal information, including:
- Name, address, date of birth
- Contact details (phone number, email address)
- Driver’s licence details
- Information related to credit applications (e.g., employment details, salary, accommodation, financial position)
- Testimonials and photographs (if provided)
- How We Collect and Store Personal Information
We collect personal information:
- Directly from you when you contact us or sign up for our services
- From third parties such as financial or insurance providers
How We Protect Your Information
We use secure storage locations and restrict access to authorised personnel only. If your information is shared with third parties, we ensure they implement appropriate policies and security measures.
If you cancel your account, your personal data will be retained for 90 days from your last use of our service, after which it will be permanently deleted from all systems, including backups.
Payment Information:
- We do not retain or have access to your credit card details.
Payments are processed securely via Stripe Payments. For details on Stripe’s privacy practices, visit Stripe’s Privacy Policy.
- How We Use and Disclose Personal Information
We use your information to:
- Provide and manage our services
- Respond to inquiries and requests
- Send service-related notifications
- Process payments and maintain records for administrative, legal, and insurance purposes
- Inform you about products, promotions, and offers (you can opt out at any time)
Disclosure to Third Parties
We may share your information with:
- Related companies (if applicable)
- Overseas technology providers (for data storage and processing)
- Insurance agencies, auditors, legal and financial service providers
- Regulatory authorities where required by law
Disclosure of Information Overseas
Some data storage and processing providers we use are located outside Australia and comply with the European Union’s GDPR regulations. If you have concerns, please contact us. You can review our third party application’s Privacy Policy here.
- Accessing & Updating Your Personal Information
You have the right to access and update your personal information. To request access or make corrections, please contact us at feedback@popcar.com.au.
- Privacy Complaints
If you have concerns about how we handle your personal data, contact us at feedback@popcar.com.au with details of your complaint and how you would like it resolved. We will investigate and respond within 30 days. If you are not satisfied with our response, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC).
- Website & Cookies
Website Data Collection
When you visit our website, we collect:
- The date and time of your visit
- Pages viewed and any downloaded documents
- Your browser type and IP address
Cookies & Tracking
We use cookies to analyse website usage and improve our services. You can disable cookies in your browser settings if you prefer.
Emails
When you contact us via email, we retain the content of your email and our responses where necessary. We take reasonable steps to secure email communications, but email is not a completely secure medium. If you have concerns about providing sensitive information via email, please contact us through an alternative method.
Security
We implement industry-standard security measures to protect your personal data from unauthorised access, misuse, or loss. While we take reasonable precautions, we cannot guarantee that transmissions over the internet are completely secure. Users should take their own precautions to protect their data online.
Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to external sites, and we encourage you to review their privacy policies separately.
- Marketing & Communication
We may use your information to send promotional material about our services or third-party offers we believe may interest you.
- You can opt out at any time by clicking “Unsubscribe” in emails or contacting us at feedback@popcar.com.au.
- Even if you opt out, you may still receive essential service-related communications.
- Updates to This Privacy Policy
This Privacy Policy was last updated in February 2025. We may update it periodically at our discretion and will notify members of any significant changes.
For further inquiries, please contact feedback@popcar.com.au.
